Returns & Exchanges

At Kydex Customs, we stand by the quality of our gear and offer a 30-day return policy for any unused items in their original packaging. Whether you need a different fit or a complete refund, we are committed to ensuring you have the right equipment for your needs.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Gear

  Securely pack the items in their original box, ensuring all tags are attached and the product shows no signs of wear or mounting.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.